Dan Stein Family Mediation
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Dan Stein, MS | 2225 Hayes Street, Eugene, OR
97405 | 541-344-7068
Workplace Mediation
Workplace conflicts take place for a multitude of reasons:
- Abrasive or submissive personalities
- Challenging economic conditions
- Cultural differences
- Differences in standards
- False expectations
- Family problems
- Ineffective management styles
- Insensitivity to feelings
- Marital difficulties
- Miscommunication
- Misunderstanding
- Personal disappointments
- Poor choice of language
- Racial, cultural or gender differences
- Substance abuse
- Unclear roles and responsibilities
- Un-met needs
Workplace conflict is serious business. It can reduce productivity and morale, create problems for HR and staff, and lead to litigation, bitterness, poor morale, high financial costs, wasted time and resources, destructive rumors, loss of valuable employees and reduced opportunities for change.
Many times,
these conflicts are well known to management and employees, yet often
go unresolved as they are viewed as outside the scope of company policy,
or beyond the authority, training or expertise of employees to resolve.
Mediated conflict resolution in the workplace has a very high success
rate. It helps businesses inexpensively reduce their levels of chronic
conflict, create responsive conflict management procedures, train employees
and line managers to be peer mediators, and revitalize relationships and
morale.
Modern conflict resolution techniques include:
- Active listening
- Bias and prejudice reduction
- Collaborative group process
- Creative problem solving
- Dialogue
- Empathy
- Facilitation
- Impasse resolution
- Interest-based negotiation
- Mediation
- Modeling
effective communication
Please call
to set up an intial consultation at no cost to discuss how workplace mediation
can help you.
